Privacy Policy

Tom Molloy Property Group Ltd  is committed to protecting and respecting your privacy. This policy outlines how we collect, use, and store your personal data.

1. Who We Are

Tom Molloy Property Group Ltd
Company Number: 15408224
VAT Number: 474616275
Registered Address: 1310 Solihull Parkway, Birmingham Business Park, B37 7YB
Email: info@tommolloy.co.uk
Phone: 0121 798 1378
Website: www.tommolloy.co.uk

We are registered with the ICO and a member of the Property Redress Scheme.

2. What Information We Collect

We may collect and process the following types of personal data:

• Name, contact details (email, phone number)
   
• Property information (address, ownership details)
   
• Proof of identity and address for regulatory checks
   
• Payment information for services rendered
   
• IP address, browser data, and cookies when visiting our website
   

3. How We Use Your Information

We use your data to:

• Provide estate agency and facilities management services
   
• Comply with legal obligations (e.g., Anti-Money Laundering checks)
   
• Send you relevant updates and communications
   
• Respond to your enquiries and feedback
   
• Improve our website and customer experience
   

4. Lawful Basis for Processing

We process your data on the basis of:

• Consent (where applicable)
   
• Contractual necessity
   
• Legal obligation
   
• Legitimate interest (e.g., business administration and service improvement)
   

5. Data Retention

We retain personal data for as long as necessary to fulfil the purpose for which it was collected, and to comply with legal, accounting, and reporting requirements.

6. Your Rights

You have the right to:

• Access the data we hold about you
   
• Request correction or deletion
   
• Withdraw consent (where processing is based on consent)
   
• Object to processing
   
• Lodge a complaint with the ICO
   

7. Third-Party Sharing

We may share your data with:

• Contractors and service providers working on your property
   
• Solicitors, financial advisers, or surveyors as instructed
   
• Regulatory authorities if legally required
   

We never sell your personal data.

8. Data Security

We implement appropriate security measures to protect your data from unauthorised access, loss, or misuse.